Frequently Asked Questions
Everything you need to know about your Ramona Bădescu Exclusive experience.
How long does shipping take for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy for exclusive pieces?
We accept returns within 14 days of delivery, provided the items are unworn, have all original tags attached, and are in their original packaging. Please note that custom-made items are final sale.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart. If you are between sizes, we suggest sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure.
Are your collections limited edition?
Yes, Ramona Bădescu Exclusive focuses on slow fashion. Most of our pieces are produced in limited quantities to ensure exclusivity and maintain the highest standards of craftsmanship.
How should I care for my luxury garments?
To preserve the quality of our fabrics, we recommend professional dry cleaning for most items. Specific care instructions can be found on the internal label of each garment.