Returns & Exchanges
At Ramona Bădescu Exclusive, we want you to be completely satisfied with your luxury purchase. If your item isn't the perfect fit, you can return or exchange it within 14 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Log into your account or visit our returns portal to select the items you wish to send back and provide a reason for the return.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization form inside the box.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Quality Check & Refund
Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing